Frequently asked questions

Most in-stock orders are processed within 1–3 business days. Once shipped, delivery
typically takes 3–7 business days within the United States.

Yes! We offer free standard shipping on all U.S. orders over $75. Orders under that
amount are charged a flat rate of $6.95.

Absolutely. As soon as your order ships, we'll email you a confirmation with a tracking number so you can follow your package every step of the way.

At this time we ship within the United States. We hope to expand our shipping in the future — sign up for our newsletter to be the first to know.

We offer easy 30-day returns on most items. To be eligible, products should be unworn, unused, and in their original condition with any tags attached. Returns must be posted within 14 days of purchase for a refund upon receipt of undamaged merchandise. Returns posted between 14–30 days receive store credit. No returns accepted after 30 days. Buyer is responsible for return shipping. Questions?Email customerservice@presentationsbypatti.boutique

Email us at customerservice@presentationsbypatti.boutique with your order number and the item
you'd like to return or exchange, and our team will take care of the rest.

For hygiene and handmade reasons, certain items — such as earrings, gift cards, and custom or personalized pieces — are final sale and cannot be returned.  Also, we may run clearance sales from time to time and those items will be final sale. Any exclusions will be noted on the product page.

Once we receive and inspect your returned item, your refund is issued to your original payment method. Please allow a few business days for it to appear on your statement, depending on your bank or card provider.

Our inventory changes often. If something you love is sold out, reach out — we can often let you know if and when it will be back in stock.

Yes — a Presentations by Patti Boutique gift card is the perfect present for that special someone in your life.  They get the joy of picking out their special gift from you! Gift cards are delivered digitally and never expire.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are processed through a secure, encrypted checkout.

Enter your code in the discount field at checkout and the savings will be applied to your order total before payment. Only one code can be used per order.

Join the Presentations by Patti Boutique affiliate program to earn commission on every sale you inspire. You'll get on-brand assets and a simple dashboard to track your earnings. Use the "Become an affiliate" link at the top of any page to get started.

No account is required to check out, but creating one lets you track orders, save your details, and build a wishlist for next time.

We'd love to hear from you. Email customerservice@presentationsbypatti.boutique  or fill out the form on our Contact page and a member of our team will get back to you.